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My Booking Rewards - General (1)

What is My Booking

My Booking is all about giving you the communication forum, recognizing the value of the agent to the supplier and putting you together! More and more clever agents are catching onto the secret.

How Does My Booking Work?

Simple really. We pay you rewards & prizes for bookings you make at hotels worldwide.

All you have to do is Login (or Signup).It is 100% Free to join.

Log your bookings at any of our listed hotels and then we track your booking and reward you appropriately via your My Booking account.

Once we receive the rewards from our suppliers, we can send it straight to you via our agent loyalty cash card, paypal account or send you Amazon or iTunes vouchers.

My Booking Rewards - Reward Payments (10)

What is My Global Account?

So What Is It?

My Global Account allows you to ‘pool’ your monetary rewards from all your different reward programs into one central account. When you are ready to spend your money– you simply request it to be paid to your choice of spending options available – either Love2shop Card or Amazon.

How do I Save Up My Rewards?

It’s simple – As you earn your money it will now be automatically transferred into your own My Global Account. Again this helps you manage your ‘total’ earned monetary rewards in one location rather than have them in lots of different places.

Only the PENDING payments remain in the respective accounts until the rewarding supplier clears them – and we all chase them!!!

So instead of your rewards being paid out on approval of your booking £5 or £10 at a time – they will all be deposited safely into your own My Global Account for you to request and spend at any time, putting you in control.

You will still be notified of the transaction each time you are paid by the respective rewarding supplier.

How do I see What I have?

Click on Dashboard to access your My Global Account 24/7 and check your credits, debits and available balance.

You can still check the amount you have earned or are still owed from your dashboard or by going to each respective reward programme just as before.

How do I see where the money was rewarded from?

Click on your "Paid In" balance to see all your credits and debits to and from your Global Account. It shows you which programme your payment came from and how much you were rewarded.

You can also see all of your payments paid out of your account and how you requested it to be paid. i.e. to your MBR love2shop card.

So How Can I Get My Money?

You can request payment from your available balance at any time to any of the available pay-out options.

1) From your dashboard click the Red button under the My Global Account section.

You will be presented with the form below to complete how much you would like to pay out from your global bank and how you would like to receive it.

2) Enter the value you wish to withdraw. This can be all available FUNDS or anything less.

3) Select how you would like to receive your payment e.g. £40 to my Love 2 Shop

4) Click the "Submit" button at the bottom of the page – your rewards will be sent to you via your chosen method.

If you have any questions please do not hesitate to contact us at

When will I receive my Cash Card?

As soon as you have had your first booking approved – the system will automatically generate a card to you. You will receive the card within 48hrs and should activate it by following the instructions in the pack as soon as you receive.

This will trigger the system to pay you your cash as stated. This card can then be topped up as you go on all our reward programmes.

I have received a card? But I do not know how to activate?

For those agents who have received a card via post or have been handed one in person at one of our roadshow events you need to activate your card before it can be used in store. If you have not already done so – please check your card number matches your current card number under your profile by logging into My Booking and clicking “Edit Profile”. You can enter your card number here if we do not already have it on file.

Secondly the card needs to be activated so we can pay you your well deserved rewards and so you can use it in the store of your choice.

To activate your card please visit

enter your 19 digit card number and go to activate card then follow the onscreen prompts.

Please KEEP your card – it is reloadable from all the reward card programmes.

How do I check my card balance?

Online via

Over the phone via an automated telephone service on 0844 7709015*

*Calls to 0844 numbers will cost 7ppm plus your phone company access charge.

How do Love2shop cards work?

In store electronically, at the retailers detailed on the card carrier. A full list of accepted retailers can be accessed via

How do I change my reward type?

You can see the other reward options available for each program under your profile by logging into and going to “Edit Profile”. You will be able to select your choice here from either Love 2 Shop Cash Card or Amazon.

What happens if I have lost my card?

In the event of you losing your card, please call the 24/7 automated service on 0844 7709015*. You are responsible for any unauthorised use of a lost or stolen card prior to it being reported and suspended. You are responsible for any replacement card costs due to loss, theft or out of date profile and cards going to a former address.

The team will be able to transfer any balance you currently had on the card to the new card but please inform us when you receive the new card of the updated card number so that we can pay your future rewards to your new card – otherwise future rewards will be credited to the old card.

You can update this yourself via your profile page or provide to us by email and we will update for you.

* Calls to 0844 numbers will cost 7ppm plus your phone company access charge.

How do I claim my “Banked” Rewards?

Under programs such as the Barbados reward program or Veranda & Heritage – your rewards are “banked”. To request your money due please complete the redemption process under the respective program.

To do this – login to and go to the reward program you wish to request your banked rewards from. Under the “My bookings” or “My Rewards” tabs you will see a red button which states “Redeem Banked”. Clicking this will load the redemption form for the program allowing you to request your money and spend any points you may have stored up towards free nights or bottles of Rum. Submit the form and your reward will be paid to you via your chosen method which can be set under your profile.

Where can I use my Love2Shop Cash Card?

A full list of participating retailers can be found online at


Cash Card Activation – A Step by Step Guide

Step 1 – Visit

To activate your card please visit  You will be prompted to enter the 19 digit card number from the front of the card you received in the post.

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Step 2 – Click the Activate your Card Button

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Step 3 – Select if you are activating a single card or multiple cards

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Step 4 – Enter the card number printed on the front and the security code printed on the rear.

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Step 5 – Enter your personal contact details

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Step 6 – Confirm your address

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Step 7 – Confirm your Personal details and accept terms & conditions

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Step 8 – Re-enter Security Code as printed on rear of cash card

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Step 9 – Your card is now activated and ready to receive your well earned rewards!

If you have rewards pending they will now be credited to your newly activated cash card.

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  • Log your Bookings and receive financial rewards
  • Bank your rewards and withdraw them when you want them
  • Be the first to know of any new reward campaigns


  • Know your top agents and reward them
  • Flexible multi parameter reward system
  • Fully automated personalised email management system
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